| 000 | 00450nam a22001577a 4500 | ||
|---|---|---|---|
| 008 | 160905 | ||
| 020 | _a9780071289276 | ||
| 050 |
_aHD9980.5.F562S 2011 _b002374 |
||
| 100 | _dFITZSIMMONS,James A | ||
| 245 | _aService Management:Operations,Strategy,Information Technology | ||
| 250 | _a7th | ||
| 260 |
_aNew York _bMc Graw Hill _c2011 |
||
| 300 | _a541pages/27.5cm | ||
| 650 | _21.Service Industries 2.Management 3.Operation management | ||
| 942 | _2lcc | ||
| 999 |
_c464 _d464 |
||